Terms & Conditions
Redemption of passes purchased online
From the day of purchase (Day 1) you have 30 days to redeem your membership and/or passes at the reception in person at Body Factory Bali. We cannot extend the period of use if 30 days has passed.
Online passes and memberships are strictly non-refundable or transferable. Please ensure you have knowledge of this before deciding to purchase.
A mandatory charge of 3% for card purchases will be added to the shown amount. This is so we can cover our additional merchant costs.
Please note that we only offer packages for:
- One day
- 7 consecutive days
- 14 consecutive days
- 1 month
- 3 months
- 6 months
- 12 months
When paying for a single month, your membership is valid for a 30 day period.
When paying for three months, your membership is valid for a 90 day period.
When paying for six months, your membership is valid for 180 days.
When paying for twelve months, your membership is valid for a 365 day period.
Please note that all memberships are paid upfront and are non-refundable, non- modifiable and non-transferable.
Using a ‘time freeze’
You can freeze your six months membership for a minimum of 2 weeks, up to a maximum 4 weeks per membership.
You can freeze your yearly membership for minimum of 2 weeks, up to a maximum of 8 weeks each year.
Please note that we are unable to backdate any time freeze requests. You must request in advance a membership freeze for the desired month.
Respecting our equipment
Members using the gym equipment and/or facilities do so at their own risk and responsibility.
Members are responsible for using our facilities and equipment correctly, including adjusting levels or settings. If you are not sure how to operate any equipment, please ask our staff before you use it.
Please note that you will be responsible for any damages that you or your guests cause through a wilful act or negligence.
As a courtesy to other members, please:
- Use a clean towel when you use equipment, including exercise mats;
- Keep to the set time limits, i.e. members should not occupy any equipment for an extended period of time. Members should allow others waiting to use such equipment to work into their rotation;
- Keep phone calls to an absolute minimum; and
- Put equipment away after use.
Keeping your belongings safe
We provide members with lockers which you are able to use whilst exercising. Please note that these are not security lockers. Please keep your key with you at all times and any valuables brought into the facility is at your own risk. Unfortunately thefts do happen. The Body Factory Bali is not responsible for any loss of personal belongings of members whilst on our property; even if someone breaks into your locker. If you leave belongings in a locker overnight, we have the right to remove them. Lost and found matters should be reported to Reception.
Wearing suitable clothing
The Body Factory Bali requires that members wear appropriate clothing and footwear whilst in the facility. Appropriate clothing includes gym shorts, t-shirts, jogging suits, aerobic wear and sweat outfits. Street or beach clothing and jeans are not considered appropriate clothing. Flip-flops and sandals are prohibited within the facility. All footwear should be close- toed and secured to the member’s feet. We do not allow clothes with offensive images or inappropriate advertising. The Body Factory Bali reserves the rights to deny anyone access to the fitness centre who violates the dress rules.
Please be respectful and do not behave inappropriately towards other members, guests, our staff and outside providers. Shouting and/or any display of unsportsmanlike conduct are prohibited. Examples of inappropriate behaviour include:
- verbal or physical intimidation;
• discrimination on the basis of race, sex, age or any disability another person may have.
Alcohol, drugs (including steroids), and smoking are prohibited within the facility. Members are not allowed to use the facility under the influence of drugs, alcohol, or medication that may impair their ability to operate the equipment. No weapons of any kind are allowed. We reserve the right, in its sole discretion, to limit the consumption of food or beverages, or to the use of outside equipment within the Facility. Food or drink should be kept in a non-breakable, enclosed container. Gambling or gaming is prohibited within the facility or on the premises.
Photography & Videography
No photography, videotaping, filming or audio recording is permitted within the facility without the express written consent of management.
Pets & Animals
Under no circumstances are pets or animals of any kind to be brought into the Body Factory Bali.
The playing of music of any kind is not permitted within the Body Factory Bali unless played through earphones/plugs or authorized by the Manager as part of an organized function.
Professional trainers, coaches and teachers may not practice their trade nor any form of tuition activity be carried out by members for monetary or barter reward at the facility except with the prior written permission of management.
Personal fitness training is available at the facility by appointment.
What happens if you break the code?
Being refused entry or receiving a warning
The Body Factory Bali reserves the right to deny access to anyone who refuses to comply with the Body Factory Bali rules.
The Body Factory Bali reserves the right to remove and ban any person from the facility at any time if directions are not followed and/or Terms and Conditions in place are not followed.
We may also warn you that you risk having your membership cancelled. If you continue to behave in the same way, we may cancel your membership with immediate effect.
The Body Factory Bali will not be responsible for any injury, death or illness or any loss or damage whilst in the facility whatsoever/howsoever caused; sustained or incurred out of, or in any way connected with the use whether proper or otherwise, of the gym, whether defective or otherwise.
Release and waiver of liability
Members recognise that there are hazards and risks connected with physical fitness training. These risks include, but are not limited to, abnormal blood pressure, fainting, heart disorders and heart attack, dehydration, heat exhaustion, sprains, muscle strain, blisters, stress fracture, shin splints, tendonitis, cartilage tears, bursitis, back pain and bruising of joints. Exercise beyond one’s physical limits and/or accidents involving exercise equipment may result in serious injury or even death. Any and all use of the facility, or participation in activities, shall be at such person’s own risk. Members agree to defend, indemnify and hold harmless the Body Factory Bali against any loss, damage or expense incurred by reason of any claim or liability based upon personal injury (including death) or property damage arising out of the negligent or intentional action of the member. Members further agree to release the Body Factory Bali and its owners, officer, agents, employees and/or affiliates from any and all liability arising out of injury to themselves, and further agrees to defend, indemnify and hold the Body Factory Bali and its owners, officers, employees and/or affiliates free and harmless from against the same. As part of the membership, members hereby consent to being photographed and/or recorded for promotional purposes and sole use by the Body Factory Bali.
The Body Factory Bali have Public Liability Insurance. Personal Accident Insurance is the responsibility of the guest.
Authorisation to use images
The Body Factory Bali is hereby granted the right to photograph and/or video record members in connection with social media and promotional materials. Members acknowledge and agree that the rights granted to this release are without compensation of any kind.
Staying up to date with our terms
We may sometimes add to, change or remove our terms and conditions. This includes changing the facility opening and closing hours, its services and facilities and membership fees. Sometimes, we may also close parts of or the whole facility for refurbishment to improve our offering. We do not reduce your membership fees because the facility is closed for renovations or for a public holiday.
Operating days & hours
Please refer to facility websites for hours of operation. The Body Factory Bali will not open on Nyepi Day in accordance with Balinese custom.
No visitors under 14 years of age are allowed to use the Body Factory Bali facility unless this is part of an organised Club activity.
Children aged between 14 and 18 are permitted to use the Body Factory Bali facility but are required to sign a waiver form before their first workout.
The number of parking spaces is limited and priority will be given to members.
Member’s park in the club’s car park at their own risk. The Body Factory Bali are not liable for any loss or damage to your vehicle or its contents.
The car parks will remain open during operating hours of the Body Factory Bali.